Program and Operations Coordinator

Program & Operations Coordinator (Part-Time)
Organization: Leadership Kitsap
Location: Kitsap County, WA (hybrid, with some in-person program days and events required)
Schedule: 20 hours/week 
Compensation: Hourly, $20-$25/hr, DOE 
Reports to: Executive Director

About Leadership Kitsap
Leadership Kitsap develops and connects leaders to build a stronger community. Through programs like the Signature Program, Premier Institute, and community events, we equip individuals with the skills, relationships, and awareness needed to lead with impact.
We are a growing, multi-program nonprofit entering an exciting phase of increased structure, sustainability, and scale.
Position Overview
The Program & Operations Coordinator is a key team member responsible for ensuring Leadership Kitsap’s programs run smoothly, consistently, and with excellence.
This role focuses on execution, coordination, and systems—owning the day-to-day operations of our programs while supporting volunteers, participants, and the Executive Director.
The ideal candidate is highly organized, people-oriented, and thrives in turning plans into reality. This person brings structure, follow-through, and calm to a dynamic, community-centered environment.
Core Responsibilities
Program Operations & Delivery

  • Coordinate logistics for Leadership Kitsap programs, including the Signature Program, Premier Institute, and events
  • Manage program calendars, timelines, materials, and run-of-show documents
  • Serve as a primary point of contact for participant communications and logistics
  • Track attendance, participation, and program requirements
  • Ensure smooth, professional execution of all program days and experiences
Volunteer & Facilitator Coordination
  • Coordinate schedules and communication for facilitators, speakers, and volunteer leaders
  • Support Project Co-Chairs and program volunteers with timelines, expectations, and resources
  • Maintain organized and up-to-date contact lists and records
  • Provide timely, clear, and friendly communication and follow-up
Systems & Process Management
  • Maintain and improve program systems, templates, and standard operating procedures
  • Organize and manage shared files (Teams/Drive) to ensure clarity and accessibility
  • Document processes to support consistency and future growth
  • Identify opportunities to improve efficiency and reduce friction
Communications Support
  • Draft and send routine program communications (emails, updates, reminders)
  • Coordinate with the Marketing Team to ensure alignment on timelines and information flow
  • Ensure participants, volunteers, and stakeholders receive timely and accurate information
Data Tracking & Reporting
  • Collect and organize program data, including attendance and evaluations
  • Compile survey results and summarize key insights
  • Support reporting for program evaluation and board-level updates
Executive Director Support (Program-Focused)
  • Assist with preparation for program-related meetings and materials
  • Provide a proactive communication loop on program status, risks, and needs
  • Support execution of priorities while maintaining clear role boundaries
 
 
What This Role Is Not
This position does not include:
  • Fundraising or donor management
  • Marketing strategy ownership
  • Board or governance management
  • Financial oversight beyond basic program expense tracking
Qualifications
Required:
  • Strong organizational and project coordination skills
  • Excellent written and verbal communication
  • Ability to manage multiple priorities and meet deadlines
  • High level of reliability, follow-through, and attention to detail
  • Comfort working both independently and collaboratively
Preferred:
  • Experience in nonprofit, education, or program coordination environments
  • Experience working with volunteers or community-based programs
  • Familiarity with tools such as Microsoft Teams, Excel, and shared file systems
  • Systems-thinking mindset with a desire to improve processes
Key Traits for Success
  • Highly organized: You bring order to complexity
  • Proactive: You anticipate needs and solve problems early
  • People-centered: You communicate clearly and build trust
  • Calm under pressure: You keep things moving, even when plans shift
  • Ownership mindset: You take responsibility for outcomes, not just tasks